I have just finished restoring a stone built cottage in the Appenines and need advice on how best to go about finding people to rent it to.Failing that I would like to know the best rental companies.
We had a problem with Maggiore in Malpensa airport a couple of years ago. We had used Maggiore in Bologna with no problem but when we go to Malpensa there was a long queue and lots of unhappy customers. Perish the thought that anyone form the company would deign to tell us what was going on. We waited for an hour to discover that the only cars available were pandas.Now, as there were only two of us, we took one but there was one family of 5 and luggage and they were not going to fit into one of those. They had to wait until a car was sent from Bologna. The attitude of the staff was very dismissive and when I pointed out that we had booked a car in the next category up I was told that the panda was almost as good as the golf type vehicle that we booked. So there VW!It took me a couple of weeks and several phone calls to get a refund ,but get one I did. So, if you are not happy don't accept what you are offered and insist that you are given what you asked for. It may involve a wait though. Flippant customer service is not good enough.
Thabk you so much for the kind comments. I have a small time for blogging at the moment so you may wwell see a few new foodie things coming soon. Lots of savory recipes as well as sweet.
Well, as it's 2011 and you posted in 2010, you must have visited Italy by now. I hope that you enjoyed every minute and that you will be going back for more. Yvonne
Comments posted
We had a problem with Maggiore in Malpensa airport a couple of years ago. We had used Maggiore in Bologna with no problem but when we go to Malpensa there was a long queue and lots of unhappy customers. Perish the thought that anyone form the company would deign to tell us what was going on. We waited for an hour to discover that the only cars available were pandas.Now, as there were only two of us, we took one but there was one family of 5 and luggage and they were not going to fit into one of those. They had to wait until a car was sent from Bologna. The attitude of the staff was very dismissive and when I pointed out that we had booked a car in the next category up I was told that the panda was almost as good as the golf type vehicle that we booked. So there VW!It took me a couple of weeks and several phone calls to get a refund ,but get one I did. So, if you are not happy don't accept what you are offered and insist that you are given what you asked for. It may involve a wait though. Flippant customer service is not good enough.
We took one out a couple of years ago. It works just fine.
So do Brico.
What a wonderful blog.
What a wonderful blog.
Ive just received my copy of the new book. See here for my adventures with Amazon Italy. http://nonnasrecipes.blogspot.com/2012/01/peccati-al-cioccolato-has-arrived.html
Thabk you so much for the kind comments. I have a small time for blogging at the moment so you may wwell see a few new foodie things coming soon. Lots of savory recipes as well as sweet.
Well, as it's 2011 and you posted in 2010, you must have visited Italy by now. I hope that you enjoyed every minute and that you will be going back for more. Yvonne