Not wanting to hijack this…
Submitted by Maurice on Wed, 09/20/2023 - 11:50I lifted the below. I'm not…
Submitted by Tony114 on Wed, 09/20/2023 - 13:23I lifted the below. I'm not sure why you would be cut off while being in credit. Anyhow, when the service ends people will either need to find a new supplier using something like SWITCHO or else an interim solution called PLACET will offer alternative suppliers and perhaps one will be selected if you don't choose yourself.
As for the credit, all i could find was an italian freecall number that doesn't work with a UK sim and they seem to have an email address for queries in Area Clienti. I used to use them but also switched to ENEL a while back.
PLACET Offers
PLACET offers are offers with fixed or variable price for the power supply, price structure and contractual conditions defined by the Regulatory Authority for Energy, Networks and the Environment. Click on “Offer Detail” to discover more about PLACET offers.