HI. Im afraid I know…
Submitted by modicasa on Thu, 10/08/2020 - 06:43
HI. Im afraid I know nothing about Gaia. They dont operate down here, so seeing that its probably a privatised water company I suspect that they can do and say what they like. Usually the water company is responsible for the supply to the meter, at least in theory. Companies can now 'insist' that you place the meter in a place where it is readable and reachable by the water company.
Usually disconnection involves turning off the water and putting a seal on the tap so it cant be turned back on without breaking the seal. If they did this, it would be difficult to break the pipe, unless its aclever way to make more work for themselves.
I’m not really too sure…
Submitted by stevegwmonkseaton on Thu, 10/08/2020 - 09:23
I’m not really too sure where I recall this information from or if it could help, but perhaps Modicasa and/or Ugo can confirm if it is true/logical. I understand you can pay someone e.g. plumber/builder to do whatever needs doing for the water pipes, but the company must do the final connection work. I’m pretty sure this was the exact same reason (this time local firm in Abruzzo - ACA) i.e. they were insisting on re-connection being outside of the front of the house.
I think each company is…
Submitted by modicasa on Fri, 10/09/2020 - 01:16
In reply to I’m not really too sure… by stevegwmonkseaton
I think each company is different. Here a plumber on an approved list at the comune can do work and replace the meter and connect it, the meter has to come from a listed supplier. The consumer pays for everything. Obviously it takes numerous letters and forms to get to the position of actually doing the work.
Here I am, Steve By law, the…
Submitted by Ugo on Thu, 10/08/2020 - 10:26
Here I am, Steve
By law, the consumption meter of each user must be in a place accessible to the technicians of the user, this for two main reasons - 1> the staff responsible for measuring the consumption must be able to read the meter, even when the homeowner is absent - 2> Particularly for water, during the winter, it sometimes happens that with low temperatures the water contained in the meter, turning into ice, increases in volume and shatters the glass that protects the meter - causing copious water losses -
If the meter is inside the house or in a fenced area, not accessible, without the presence of the owner or of personnel appointed by him and available (for example the telephone number displayed above the meter), the personnel in charge of maintenance, will not can repair the fault and the owner will be obliged to pay for all the water leaking from the broken meter.
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