karenr's activity

Questions Asked

Tonight Harry starting charging around the house, rubbing his face on rugs, floor and generally being more hypo than the puppy that he is.  This immediately registered as a familiar scene from holiday weekend last year when we ended up with an eme

Sat, 04/17/2010 - 17:15
Thu, 03/25/2010 - 05:49

Has anyone found they are unable to access their Alice.it e-mail today?  Tried to log on as normal (using Identify Safe) and was met with the message "Gentile abbonato, il suo abbonamento e' cambiato.  Per accedere ai servizi di Alice clicca su OK

Tue, 06/30/2009 - 11:55

Posting on behalf of a fellow community member who arrived in Italy on the 17th (permanent move) and hired a car for the first few weeks until documents/car purchase finalised.  Unfortunately said Hertz hire car has broken down and ACI have taken

Sat, 06/20/2009 - 14:38

 We have a lemon tree that has suddenly started to loose bark and split along two of the branches.  This is happening in the centre of the tree on older brances.

Sat, 05/23/2009 - 04:14

Comments posted

Wed, 07/18/2012 - 08:11

we have been resident since 2006 and my first TS was issued with scadenza of 23/8/12.  I have just received a new one with scadenza of 24/6/18 - 6 years!  Place of birth has changed on the new cards from Gran Bretagna e Irlanda D to Regno Unito.  My son and I both received new cards early however my husband has never received one from 2006!!!

Thu, 02/02/2012 - 11:01

Post removed.

Sun, 01/15/2012 - 07:01

Well I'm glad you understand Sprostoni because I don't.   With my limited understanding broadband is broadband regardless of how I get it.  I figured it was just the means of "powering" all things internety etc.  Wish someone had told me as all I was led to believe by IT was that I needed faster internet - nothing mentioned about some can and some can't support ......................... Guess I'm going to have retire if I can't access the tools of my job!

Sat, 01/14/2012 - 06:04

My IP phone is as clear as if I am in the same room.  It is connected to the office server/network in the UK and thus I can make and receive calls as though in the UK office.  I am just another "extension" as far as clients are concerned. While I was just working with one lot of company software, the IP phone and Quickbooks accounting via VPN my old 7.2Mbps (10 hrs a day) Vodafone deal was more than adequate.  Then the company I work for merged and the new Company use another lot of software which has to be on an encrypted laptop (along with web mail rather than my old e-mail via outlook).  My old dongle didn't like the new laptop and thus figured it was the Citrix or encryption (or Windows 7).  Upgraded dongle as I have said before and the new one will not operate the IP phone because of the "Best connected" priority of LAN that I cannot remove.  Citrix then also decided it wouldn't work.  I keep going round in circles.  Latest comment from IT dept is that Vodafone does not support Citrix - really!!  It did for the first week.   One step forward two steps back. 

Fri, 01/13/2012 - 07:20

Fillide  do you know the max speed of said router?  My IT guys suggested the same, but we are trying to find a router that will work with Vodafone 3G dongle and not reduce my speed.  I saw a wireless option on the vodafone business site but it maxed at 7.2Mbps (which is what my old dongle offered) and therefore was no good as whole point of upgrading was need for more and thus avoided that and went for this dongle.  My new dongle has capacity for 42.2Mbps -thought not in this area, here the best is currently 14.4Mbps - but I am ready for improvements and it also means as I have the largest capacity I should get a bigger share when network busy ....I'm sure you know what I mean.  Between my limitations of technology language and Italian language this is proving to be a challenge. Interesting your reference to VPN - I also work this way and blamed added Citrix and encryption etc for problem when I was issued with new laptop.  I previously worked with XP professional and now have Windows 7!!!  Currently using old laptop (XP professional) with old dongle just to run IP phone and all the company stuff is on the new laptop/new dongle.  Two vodafone monthly commitments is not something I want to continue with.  I keep trying to convince the IT guys to come visit but so far they are not biting :-)

Wed, 01/11/2012 - 13:50

After the negative comments I decided against Tooway, and Satellite generally.  I discovered that I could get a "better" dongle from Vodafone Business store (you do have to have partita IVA) and upgraded to this instead.  Signal and unlimited (20GB/bimestrale then down to 64kbps) option is great - but another problem has raised it's head and given the IT guys back in the UK something to ponder!!  With the new dongle the software has what it calls "always best connected" and even when turned off the priority is for LAN connection (can't get my head around that - if I had a landline etc etc) over the mobile or wifi options.  I only ever use mobile (whole point of having dongle) but this priority means that I cannot plug in my IP phone that connects me to my UK office and allows me to dial out as though in UK.  Silly old thing gets confused with the LAN and thinks it is connecting via this and thus outrules the mobile option and doesn't allow any connection.  Waiting to hear from Vodafone if there is any way of disabling this via a software upgrade.  IT dept also looking at a wireless router - more cost no doubt.  All good fun................

Sun, 11/27/2011 - 07:23

We chose Vodafone as we can see their mast and knew from experience that we couldn't even get TIM mobile phone to work here.  (We had a bad experience with 3 and would not go to them ever.) I have spoken with chaps in San Ben Vodafone shop and I have the "best" option already - did change once before and had to revert to this.  Unfortunately my comprehension of dowload Mbs etc is virtually non-existent.  I have no idea what I need to perform my work I only know that my dongle used to be ok and now it isn't.  I also assumed if I had 10 hours a day then that was what I got.  I now suspect somewhere in the small print that I do not understand (Italian rather than IT terms being the problem in this case) that there is a proviso quoting Mbs limits or such within said 10 hour per day limit and with the new software I am running alongside the other software it is too much.  Signal doesn't seem to have changed but the upload download often drops to bps and often zero bps.  I looked at the Antenna suggestion  but assume this won't help as it seems to be more about signal which isn't a problem.  Just connecting and disconnecting is tedious.  The progress bar repeats itself over and over where previously it would connect immediately.  Often I have to actually take the dongle out to disconnect.  IT guys said there was a bug in dongle - changed dongle made no difference.  I also tried dongle in old laptop with just one lot of software on and it connected and disconnected immediately as it always used to.  Ultimately I can be "connected" but lack of upload/download means I can do nothing.  This change occurred only after new laptop arrived with the additional software so I have to assume this is the problem.  Sorry this is a bit laboured - as I said before dealing with two foreign languages I have limited comprehension of, though I suspect my Italian is a little better than my IT :-)

Fri, 11/25/2011 - 09:56

Penny - Nothing has changed since 2008.  We are still 650m from the nearest house, in the middle of fields and I suspect the nearest house does not have broadband if they have telephone.  They are then even further than 650m to the next nearest house.  In other words for TI to give us a phone line they needed to put a lot of poles across two steep fields, that was and still is their problem.  At one point they actually gave us a telephone number and then realised their mistake!!  They sent various different chaps out over a long period but never could actually give us a quote let alone commit to providing us a phone.  Furthermore who is to say that if we got a telephone line we would be able to get broadband?  Appreciate everyone's input.  thanks

Fri, 11/25/2011 - 05:21

Penny  - We are in countryside and tried TI back in 2008.  We had numerous TI chaps come down to the house, scratch their heads and claim it wouldn't be easy.........  A year later they still couldn't even give us a quote (which we imagined would be well over €1k as we are 650m from nearest house).  Up until this point I had been driving up to our apartment in Ripa centro storico where I still had a TI line and working from there.  Finally gave up with TI and invested in Vodafone dongle.  Started with pay as you go to make sure it would work and then went to contract.  This was bearable up until a month ago when work changes involved more software etc and new encrypted laptop.  My dongle just cannot cope anymore.  I have had the IT guys from the UK company I work for remote on and nothing can be done to resolve the issues.  We have continuously been looking into the wireless option as dongle contract limits me to 10 hours a day and this is not enough.  I really have looked into ALL options (within my limited IT and language abilities) - this decision has not been taken lightly and back to Fillide's comment on other post - No I am most definitely not rich or wouldn't need to be sorting out broadband that enables me to continue working.

Fri, 11/25/2011 - 05:10

p.s. Sprostoni - why do you doubt that it would work?  Wirless depends on uninterrupted signals from masts and given the hills etc here I can comprehend the issues there but a great big satellite!!  surely if I can get good signal from SKY satellite (which we do even when raining/misty etc) why would the broadband signal be any different.   I understand this is two way rather than just download of signal but if it goes one way why not two?