ENEl - HELP!!
I'm desperately trying to find out how to calculate how Enel 'scatti' translate into actual costs. I called their dismal 'customer service' and explained that I will have tenants and so need to work out their consumption with the electronic metre in my house. I asked how to make the equivalent between the amount of scatti and costs and they said 'not possible, the calculation is so complicated that only a highly qualified person could work it out'.This seems like a surreal answer - surely there must be some system to work out consumption in a given periods - otherwise how do people who, for eg, do holiday or longer lets work out how much tenants consume in the letting periods?Also, as their phone customer service people were so rude and unhelpful, are there any offices/shops where you can go to get information in person?Thanks